To Whom It May Concern:
In the fall of 2001, Therma-Tru Corporation undertook our most significant information technology project in our 40-year history. We embarked on an ERP implementation project, and selected the E21 System from Technology Group International as our enterprise wide system. Lacking internal resources in ERP implementations, we wanted an experienced project manager to help us with this challenging, crucial project. Therefore, we contracted with Jack Rex in March 2002 to be our Project Leader for our ERP conversions and cutovers. Jack’s specific duties were to manage the conversion team, which analyzed, designed, coded, and tested the conversions and interfaces, ran the mock conversions, and planned and organized the actual cutovers and go lives.
Our first “go live” was July 1, 2002, and included all the financial systems needed for our North American Residential Door business. This conversion included our corporate headquarters, our Mexico plant, and our primary plants in Indiana and Oklahoma. I was extremely pleased with how smoothly things went, as Jack and his team did an outstanding job.
Our second “go live” was October 1, 2002, and included all the financial systems needed for our North American Commercial Door business. This conversion included our facilities in Virginia, North Carolina, and Arizona. This conversion went live without a single problem or issue. Again, Jack and his team did an outstanding job.
The third ‘go live” was in November 2002, and included all the U.S. sales, marketing, manufacturing, and operation functions in our residential door business. We did experience some learning curve issues in this phase, primarily relating to our employees getting used to working in a new system environment. I was very pleased with the results in the areas that Jack and his team were responsible for. Jack is currently managing our last rollout, which is our Mexico operations, and I am confident that this phase will be as successful as the first 3.
The conversion tasks were a huge part of our project. At last count, there were 260 conversions and interfaces required. All of these were under the leadership of Jack. In the 14 months that Jack has supported this critical project, I have seen him work well with all of our employees, demonstrate tremendous work ethic, and be a valued source of knowledge and advice based on his extensive experience in this type of undertaking. I would not hesitate to call on Jack to play a key role in systems conversion efforts, and would recommend him to any company needing a project manager for any large or complex project.
If you have any questions or if I can supply more information about Jack, please feel free to contact me at 419-891-7408.
Sincerely,
Dave Haddix